{"id":277958,"date":"2026-05-05T17:28:09","date_gmt":"2026-05-05T17:28:09","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/submit-ninja-feedback\/"},"modified":"2026-05-06T16:46:33","modified_gmt":"2026-05-06T16:46:33","slug":"submit-ninja-feedback","status":"publish","type":"plugin","link":"https:\/\/hau.wordpress.org\/plugins\/submit-ninja-feedback\/","author":23444003,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"2.0.1","stable_tag":"2.0.1","tested":"6.9.4","requires":"4.7","requires_php":"7.0","requires_plugins":null,"header_name":"Submit Ninja Feedback","header_author":"Tom Macdonald | Submit Ninja","header_description":"Easily embed Submit Ninja feedback surveys on your WordPress site with powerful targeting options for pages, posts, categories, and more.","assets_banners_color":"","last_updated":"2026-05-06 16:46:33","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/wordpress.org\/plugins\/submit-ninja-feedback\/","header_author_uri":"https:\/\/submit.ninja","rating":0,"author_block_rating":0,"active_installs":0,"downloads":113,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"2.0.0":{"tag":"2.0.0","author":"submitninja","date":"2026-05-05 17:28:15"},"2.0.1":{"tag":"2.0.1","author":"submitninja","date":"2026-05-06 16:46:33"}},"upgrade_notice":{"2.0.0":"<p>Major rewrite with WordPress-native targeting and shortcode support. Recommended for all users.<\/p>"},"ratings":[],"assets_icons":[],"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["2.0.0","2.0.1"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"Configure your survey once in the Submit Ninja dashboard \u2014 choose NPS or CSAT, customize colors and copy","2":"Paste your 6-character code in WordPress Settings \u2192 Submit Ninja and pick where the widget appears","3":"Lightweight NPS widget renders on your live WordPress site, async loaded","4":"CSAT widget on a WooCommerce thank-you page \u2014 perfect for post-purchase feedback","5":"Track NPS, comments, and trends in your Submit Ninja dashboard"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[253156,108,45443,364,162],"plugin_category":[42,43],"plugin_contributors":[261952],"plugin_business_model":[],"class_list":["post-277958","plugin","type-plugin","status-publish","hentry","plugin_tags-csat","plugin_tags-feedback","plugin_tags-nps","plugin_tags-survey","plugin_tags-widget","plugin_category-contact-forms","plugin_category-customization","plugin_contributors-submitninja","plugin_committers-submitninja"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/submit-ninja-feedback.svg","icon_2x":false,"generated":true},"screenshots":[],"raw_content":"<!--section=description-->\n<p>Add NPS and CSAT feedback surveys to your WordPress site in 2 minutes. Submit Ninja Feedback is a lightweight widget plugin that handles WordPress-native targeting (specific pages, post types, categories, tags, or exclusions) while survey customization happens in your Submit Ninja dashboard.<\/p>\n\n<p><strong>From $9\/month with a generous free tier \u2014 100 submissions\/month forever, no credit card required.<\/strong><\/p>\n\n<h4>Why Submit Ninja<\/h4>\n\n<ul>\n<li><strong>Affordable.<\/strong> $9\/month for unlimited submissions and unlimited surveys. Most NPS\/CSAT tools start at $89-$299\/month.<\/li>\n<li><strong>Self-serve.<\/strong> No demo calls, no sales pitches. Sign up, build, embed.<\/li>\n<li><strong>Purpose-built for NPS and CSAT.<\/strong> Most \"feedback\" plugins are generic survey builders. This one is dedicated to the two metrics that matter for SaaS and e-commerce.<\/li>\n<li><strong>Lightweight.<\/strong> Async script loading. Zero performance impact when the widget isn't shown.<\/li>\n<li><strong>WordPress-native.<\/strong> Targeting happens in WP, not in some external SaaS. The plugin understands your post types, categories, and tags.<\/li>\n<\/ul>\n\n<h4>Key Features<\/h4>\n\n<ul>\n<li><strong>WordPress-native page targeting<\/strong> \u2014 Show on all pages (default), target specific pages or posts, target by post type (pages, posts, custom types), target by categories or tags, or exclude specific pages\/posts<\/li>\n<li><strong>Shortcode support<\/strong> \u2014 Embed surveys anywhere with <code>[submit_ninja_survey]<\/code> or <code>[submit_ninja_survey code=\"ABC123\"]<\/code><\/li>\n<li><strong>Page builder compatible<\/strong> \u2014 Works with Gutenberg, Elementor, Beaver Builder, Divi, and any builder that supports shortcodes<\/li>\n<li><strong>Automatic widget injection<\/strong> based on your display rules<\/li>\n<li><strong>Multiple surveys<\/strong> on a single site<\/li>\n<li><strong>Async loading<\/strong> \u2014 no impact on page speed<\/li>\n<li><strong>Simple configuration<\/strong> \u2014 just enter your 6-character survey code<\/li>\n<\/ul>\n\n<h4>How It Works<\/h4>\n\n<ol>\n<li>Sign up at <a href=\"https:\/\/submit.ninja\">submit.ninja<\/a> (free, no credit card)<\/li>\n<li>Build your survey in the dashboard \u2014 choose NPS or CSAT, customize colors and copy<\/li>\n<li>Copy your 6-character survey code<\/li>\n<li>Install this plugin, paste the code in Settings \u2192 Submit Ninja<\/li>\n<li>Configure where the widget appears<\/li>\n<li>Done \u2014 responses flow into your Submit Ninja dashboard<\/li>\n<\/ol>\n\n<h4>Survey Types Supported<\/h4>\n\n<ul>\n<li>CSAT (Customer Satisfaction)<\/li>\n<li>NPS (Net Promoter Score)<\/li>\n<li>Custom feedback forms<\/li>\n<\/ul>\n\n<p>All survey configuration, styling, and analytics live in your Submit Ninja account. This plugin handles the WordPress integration and display rules.<\/p>\n\n<h4>Service Information<\/h4>\n\n<p>This plugin is the WordPress integration for the Submit Ninja service (<a href=\"https:\/\/submit.ninja\">https:\/\/submit.ninja<\/a>). The plugin loads a widget script from <code>widget.submit.ninja<\/code> which handles survey display and data collection. By using this plugin, you agree to Submit Ninja's <a href=\"https:\/\/submit.ninja\/terms\">Terms of Use<\/a> and <a href=\"https:\/\/submit.ninja\/privacy\">Privacy Policy<\/a>. The widget script may collect user interaction data as part of the survey functionality. Update your site's privacy policy to reflect the use of third-party survey widgets.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin via Plugins \u2192 Add New, or upload the zip manually.<\/li>\n<li>Activate the plugin.<\/li>\n<li>Go to Settings \u2192 Submit Ninja.<\/li>\n<li>Paste your 6-character survey code from your <a href=\"https:\/\/submit.ninja\">Submit Ninja dashboard<\/a>.<\/li>\n<li>Choose where the widget should appear (all pages, specific pages, by post type, etc.).<\/li>\n<li>Save changes \u2014 the widget is live.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"is%20this%20free%3F%20what%20does%20it%20cost%3F\"><h3>Is this free? What does it cost?<\/h3><\/dt>\n<dd><p>The WordPress plugin is free. The Submit Ninja service has a free tier (100 submissions\/month, unlimited surveys) and a Pro plan ($9\/month) for unlimited submissions, custom branding, and advanced data capture.<\/p><\/dd>\n<dt id=\"do%20i%20need%20a%20submit%20ninja%20account%3F\"><h3>Do I need a Submit Ninja account?<\/h3><\/dt>\n<dd><p>Yes. The plugin is the WordPress integration; the surveys and analytics live in your Submit Ninja account. Sign up free at <a href=\"https:\/\/submit.ninja\">submit.ninja<\/a> \u2014 no credit card required.<\/p><\/dd>\n<dt id=\"how%20does%20this%20compare%20to%20userfeedback%20or%20generic%20survey%20plugins%3F\"><h3>How does this compare to UserFeedback or generic survey plugins?<\/h3><\/dt>\n<dd><p>Submit Ninja is purpose-built for NPS and CSAT, the two metrics most SaaS and e-commerce teams actually track. Generic survey plugins make you build NPS yourself and don't visualize NPS scores natively. Submit Ninja does that out of the box. Pricing is also dramatically lower than dedicated NPS tools like Delighted or Refiner.<\/p><\/dd>\n<dt id=\"where%20do%20i%20get%20my%20survey%20code%3F\"><h3>Where do I get my survey code?<\/h3><\/dt>\n<dd><p>Your survey code is a 6-character unique identifier shown in your Submit Ninja dashboard after creating a survey, in the publish\/embed section.<\/p><\/dd>\n<dt id=\"can%20i%20use%20multiple%20surveys%20on%20the%20same%20site%3F\"><h3>Can I use multiple surveys on the same site?<\/h3><\/dt>\n<dd><p>Yes. Use the shortcode with a specific code: <code>[submit_ninja_survey code=\"ABC123\"]<\/code> to embed different surveys in different places.<\/p><\/dd>\n<dt id=\"will%20this%20slow%20down%20my%20site%3F\"><h3>Will this slow down my site?<\/h3><\/dt>\n<dd><p>No. The widget script loads asynchronously and only on pages matching your display rules. Zero render-blocking, zero impact on Core Web Vitals.<\/p><\/dd>\n<dt id=\"can%20i%20customize%20the%20survey%20appearance%3F\"><h3>Can I customize the survey appearance?<\/h3><\/dt>\n<dd><p>All visual customization (colors, copy, logo) happens in the Submit Ninja dashboard, so your surveys stay consistent across the web, email, and direct links.<\/p><\/dd>\n<dt id=\"what%20if%20i%20want%20to%20show%20the%20widget%20on%20a%20specific%20page%20only%3F\"><h3>What if I want to show the widget on a specific page only?<\/h3><\/dt>\n<dd><p>Set Display Mode to \"Show on specific pages\/posts only\" and pick the page(s) in the include dropdown.<\/p><\/dd>\n<dt id=\"can%20i%20exclude%20the%20widget%20from%20certain%20pages%3F\"><h3>Can I exclude the widget from certain pages?<\/h3><\/dt>\n<dd><p>Yes. Use the \"Exclude Pages\/Posts\" option to keep the widget off specific pages even if they match your inclusion rules.<\/p><\/dd>\n<dt id=\"does%20this%20work%20with%20page%20builders%3F\"><h3>Does this work with page builders?<\/h3><\/dt>\n<dd><p>Yes. The shortcode <code>[submit_ninja_survey]<\/code> works in any page builder that supports shortcodes \u2014 Gutenberg, Elementor, Beaver Builder, Divi.<\/p><\/dd>\n<dt id=\"does%20this%20plugin%20track%20users%3F\"><h3>Does this plugin track users?<\/h3><\/dt>\n<dd><p>The plugin itself does not track users. The widget script (loaded from widget.submit.ninja) collects survey responses and basic interaction data as part of survey functionality. Update your site's privacy policy accordingly.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>2.0.1<\/h4>\n\n<ul>\n<li>Updated readme<\/li>\n<\/ul>\n\n<h4>2.0.0<\/h4>\n\n<ul>\n<li>Major rewrite with WordPress-native targeting system<\/li>\n<li>Added shortcode support: <code>[submit_ninja_survey]<\/code> and <code>[submit_ninja_survey code=\"...\"]<\/code><\/li>\n<li>Page builder compatibility: Gutenberg, Elementor, Beaver Builder, Divi<\/li>\n<li>Async script loading for zero performance impact<\/li>\n<li>Improved settings UI<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<\/ul>","raw_excerpt":"NPS &amp; CSAT feedback widget for WordPress. Page-level targeting, shortcodes, async loading. From $9\/mo, free tier available.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/277958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=277958"}],"author":[{"embeddable":true,"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/submitninja"}],"wp:attachment":[{"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=277958"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=277958"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=277958"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=277958"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=277958"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/hau.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=277958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}